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Help center · content reviewed Nov 06, 2026
Search 148 guides on events, keys, billing and everything in between. If it is not here, our engineers answer in under two hours — not a tier-one script.
01Most read this week
Ranked by reads over the last seven days, refreshed every hour.
Reads exclude internal Kestrel trafficLast updated · 11:40 UTC
02Browse by topic
Every category starts with its three most-used guides. The rest is one click deeper.
148 guides · 8 topics
Install an SDK, send your first event and learn the core concepts.
Seats, invoices, plans and everything money-related.
Separate staging from production without duplicating work.
Keys, pagination, rate limits and language-specific setup.
Warehouses, webhooks, alerting and the rest of your stack.
SSO, audit trails, the DPA and data processing details.
How long events stay, where they live and how to remove them.
Error codes, dropped events and dashboards that lag.
03Talk to a human
Pick the channel that fits. Every option reaches someone who can read a trace and change the product.
First reply · 1h 42m median
The people answering have shipped the SDK, debugged the ingest path and read the billing code. Ask anything.
Mon–Fri · 08:00–20:00 CET
Best for errors, failed deliveries and anything blocking a release right now.
3 engineers online · Mon–Fri, 08:00–20:00 CET
Full context, logs and attachments. Ideal for complex or multi-step issues.
Search answered threads from teams running the same stack. Often faster than a ticket.
community.kestrel.dev · peer answers
A complete support home: keyboard-ready search with live results, the week’s most-read guides, an eight-topic directory, three contact channels and a live service-health panel.