Status · us-east-1

System status

Live availability for every Meridian Cloud service, checked from three regions every 60 seconds.

60-day uptime

99.98%

Target met

2 services need attention

Degraded

Search is returning elevated latency in us-east-1. Webhooks is in scheduled maintenance until 16:30 UTC. View active incident

Updated 36s agoGet updates

60-day uptime: 99.98%; Target 99.95% · met
Active incidents: 1; Search API · 34 min open
In maintenance: 1; Webhooks · 26 min left
p95 response: 118 ms; 9 ms faster than last week

Services

12 services across three regions. Expand a row for latency and incident detail.

60 days agoOperationalDegradedMaintenanceToday

Core platform

4· Request path and identity

Last 60 days99.98% uptime

Data & search

4· Storage, indexing and jobs

Last 60 days99.97% uptime

Uptime 24h
97.82%
Uptime 7d
99.41%
p95 latency
412 ms
Error rate
0.87%
Last incident: Today · elevated latency
View incident history

Edge & delivery

4· Network, assets and messaging

Last 60 days99.99% uptime

Incident history

Last 60 days

InvestigatingINC-2481

Open · 34 min

Elevated latency on Search API

us-east-1 · Search · Started 14:02 UTC

Investigating14:02 UTC
Search queries in us-east-1 are returning p95 latency above 400 ms. Cached queries are unaffected.
Identified14:11 UTC
A hot shard is rebalancing after last night’s index compaction. We are routing reads to healthy replicas.
Monitoring14:26 UTC
Latency has fallen to 180 ms. Rebalancing is 74% complete and we are watching error rates closely.

Next update in 15 minGet notified

ResolvedElevated 5xx responses on API GatewayOct 22, 202621 min

A misconfigured rate-limit rule rejected valid requests in us-east-1. The rule was rolled back and a canary check confirmed normal traffic before the incident was closed.

INC-247914:18 – 14:39 UTCAPI Gateway, Dashboard

ResolvedWebhook deliveries delayedOct 9, 202646 min

A backlog in the retry queue pushed delivery times past the five-minute target. Workers were scaled out and the queue drained within the hour; no events were lost.

INC-247109:12 – 09:58 UTCWebhooks, Queues

ResolvedDatabase failover in eu-west-1Sep 27, 202615 min

A primary node restarted after a kernel update. Managed failover promoted a replica in 38 seconds; read traffic recovered immediately and writes followed after the drain.

INC-246303:04 – 03:19 UTCPostgres, Search

Scheduled maintenance

In progress

Webhooks retry-queue migration

Today · 14:00–16:30 UTC

Event deliveries are retried with backoff while the queue moves to the new cluster. No events are dropped.

Window progress62%

Expected impact: Delayed deliveries
Affected: Webhooks

Next window

Postgres 17.2 upgrade

Nov 8 · 02:00

Remind me before it starts