Asked constantly, answered honestly
billing
- What happens when my trial ends?
- Your projects keep running read-only for 30 days. Nothing is deleted until you say so.
security
- Where does my data live?
- EU or US region of your choice, encrypted at rest and in transit. We publish our subprocessor list.
product
- Can I self-host?
- The runner can live in your VPC on any plan; the full control plane self-hosts on Enterprise.
billing
- Do you charge per seat?
- No. Seats are free on every plan — you pay for usage, not for inviting your team.
product
- What's the migration path in?
- A CLI that imports from the big three platforms, and an engineer on the call if you're 50+ services.
support
- What does support actually mean?
- Engineers answer tickets — median first response 3 hours, and it's a human every time.